The Communication Gap Challenge
Why traditional messaging channels fall short
The Critical Business Problem
Business communication faces significant challenges:
- Email open rates average just 21.5%
- SMS deliverability issues limit reliability
- Phone calls are expensive and time-consuming
- Live chat requires constant staffing
Meanwhile, WhatsApp boasts 98% open rates and 2 billion+ active users globally. The gap between where businesses communicate and where customers pay attention represents millions in lost revenue and satisfaction.
Without automation, even businesses on WhatsApp struggle with manual processes, inconsistent messaging, and inability to scale personal communication—resulting in missed opportunities and frustrated customers expecting immediate responses.