Practical Applications That Deliver Results:

• Automated Incident Management: Create Freshservice tickets automatically when monitoring tools detect issues, complete with proper categorization and priority

• Synchronized Employee Onboarding: Trigger provisioning workflows in Freshservice when HR systems report new hires

• Smart Asset Tracking: Keep inventory data current by syncing asset information from procurement systems to Freshservice

• Cross-Platform Notifications: Send alerts via Slack, Teams or email when critical tickets are created or SLAs are at risk

• Customized Reporting: Automatically generate and distribute Freshservice performance reports on a schedule