The Business Problem

• 95% of customer queries are repetitive and could be automated
• Support agents waste valuable time looking up product information
• Response delays during peak hours frustrate customers
• Inconsistent answers from different agents hurt brand reputation
• After-hours support requires expensive staffing

Our Solution's Impact

• Instant responses 24/7 via WhatsApp - the platform your customers already use
• Knowledge repository ensures consistent, accurate information
• Automated handling of common questions frees staff for complex cases
• Scalable system handles unlimited concurrent conversations
• Complete conversation history maintains context for personalized support