The Intelligent Feedback Workflow:

1. User Engagement: Customers interact with a Telegram bot using simple commands to begin the survey
2. Dynamic Questioning: Questions are automatically pulled from Google Sheets and presented sequentially
3. AI Analysis: Each response is analyzed in real-time to identify opportunities for deeper exploration
4. Intelligent Follow-ups: AI generates contextual follow-up questions when valuable insights can be uncovered
5. Automated Documentation: All responses and conversations are instantly recorded in Google Sheets
6. Organized Insights: Data is structured by question categories, enabling immediate analysis

Technical Components: Telegram Bot API, Google Sheets integration, Redis for state management, and AI text classification.