Current Knowledge Management Challenges:

• Information Silos: Critical knowledge trapped in documents across multiple repositories
• Search Inefficiency: Employees waste 2.5 hours daily searching for information
• Expert Dependency: Subject matter experts spend 30% of time answering repetitive questions
• Version Control: 65% of employees use outdated information, creating compliance risks
• Inconsistent Responses: Different team members provide varying interpretations of policies

The Business Cost:

For a 100-employee company, knowledge access inefficiency translates to approximately $520,000 in annual lost productivity, plus unmeasured compliance risks and employee frustration.