The Problem: Limited Emergency Response

• Critical workflows can malfunction outside business hours
• System administrators need immediate access to stop problematic processes
• Remote troubleshooting typically requires VPN and desktop access
• Delayed response can result in system errors, data issues, or API quota exhaustion
• Traditional emergency protocols are often too slow for time-sensitive incidents

When automated workflows go wrong, every minute counts. The inability to quickly intervene can transform minor issues into major incidents with significant business impact.