The Automated Unsubscribe Process

1. Detection: Gmail trigger monitors inbox for incoming emails containing "unsubscribe" in the 'To' field

2. Identification: Workflow extracts the contact's email address from the message

3. Mautic Integration: System retrieves the contact ID from your Mautic database

4. Segment Management: Contact is automatically removed from newsletter segment and added to unsubscribed segment

5. Confirmation: Personalized confirmation email is sent acknowledging the unsubscribe request

This entire process happens within minutes of receiving the unsubscribe email, with no human intervention required.