Get Started in Three Simple Steps

1. Configure Connections: Set up API access to Microsoft Entra and Zammad
2. Define Synchronization Parameters: Specify the Entra group and mapping preferences
3. Schedule Automation: Set your preferred synchronization frequency

Prerequisites:

• Entra (Azure AD) environment with API access
• Zammad instance with API credentials
• Custom fields in Zammad for entra_key and entra_object_type

Additional Customization Opportunities:

• Add role-based assignments in Zammad based on Entra group membership
• Include additional user attributes for synchronization
• Create notifications for failed synchronization attempts

Take action now to eliminate the manual burden of user management while enhancing security and service quality across your organization.