Transform Your Identity Management Process

Keeping user information synchronized between Microsoft Entra (Azure AD) and service desk systems like Zammad is critical but often requires significant manual effort. This automation solution eliminates the tedious, error-prone task of managing users across platforms.

This workflow provides:

• Automated User Provisioning: New employees automatically appear in your service desk system
• Continuous Data Synchronization: Changes in user details propagate instantly
• Intelligent Deprovisioning: Departed employees lose access automatically
• Custom Field Mapping: Extend and customize user information as needed

By implementing this solution, IT teams can eliminate hours of manual work, reduce security risks from outdated access rights, and ensure a consistently accurate user directory across your organization's systems.