The Intelligent Workflow:

1. Message Capture: Employees use familiar messaging apps to send text or voice messages
2. Audio Transcription: Voice messages are instantly converted to text using AI transcription
3. Query Processing: The system generates embeddings from employee questions to search your knowledge base
4. Contextual Understanding: AI technology identifies the most relevant documentation to answer the specific question
5. Personalized Response: The chatbot delivers clear, concise answers drawn directly from your approved documentation

This seamless process happens in seconds, requiring no special training for employees while leveraging sophisticated AI to deliver consistent, accurate information 24/7.