Intelligent Multi-Format Message Processing
How AI Analyzes and Responds to Any Message Type
The Technical Magic Behind Automated Responses:
Trigger & Categorization: Incoming WhatsApp messages are automatically received and routed based on format (text, image, audio, video)
AI Processing Pipeline: Each message type has a specialized AI processing branch that extracts meaning regardless of format:
- Text messages are analyzed directly
- Images are processed using vision AI
- Voice notes are transcribed and analyzed
- Videos are analyzed for relevant content
AI Agent Response: Google Gemini AI generates contextually appropriate responses using both its internal knowledge and Wikipedia integration for complex queries
Automated Delivery: Responses are automatically sent back to the customer through WhatsApp with no manual intervention required