The Technical Solution:

1. Triggered by Changes: A Clockify webhook detects when time entries are updated
2. Intelligent Matching: The workflow identifies the corresponding technician in Syncro
3. Smart Synchronization: Time entries are submitted to matching tickets in Syncro
4. Change Tracking: Both Clockify and Syncro entry IDs are saved to Google Sheets
5. Update Detection: Previous entries are checked to update existing entries rather than create duplicates
6. Bi-directional Support: Changes to duration or description in Clockify are reflected in Syncro

The system maintains continuity by tracking relationships between entries across both platforms.