Eliminate the Gap Between Support and Implementation Teams

In today's fast-paced business environment, customer support issues often require action from multiple teams. However, when your support team uses Zendesk while project teams work in Asana, critical information can get lost in translation, leading to delays, miscommunication, and frustrated customers.

Our automated workflow solution creates a seamless bridge between these platforms by:

• Automatically creating Asana tasks when new Zendesk tickets are created
• Synchronizing all subsequent ticket comments to the corresponding Asana task
• Maintaining a continuous information flow without manual intervention
• Preserving the full context of customer communications across both platforms

This integration enables support and implementation teams to collaborate efficiently in their preferred environments while ensuring everyone has access to the same up-to-date information, dramatically improving response times and customer satisfaction.