
Solving the Feedback Disconnect Problem
Why Product Teams Miss Critical Customer Insights
The Current Reality:
- Product teams miss 95% of feedback hidden in sales conversations
- Manual tracking is inconsistent and subjective
- Valuable context gets lost in translation
- Feedback lives in scattered, siloed locations
- Prioritization happens without complete customer data
With CallForge Automation:
- Every product mention is captured automatically
- Feedback is structured and categorized consistently
- Original context remains intact for reference
- All insights centralized in searchable Notion databases
- Product decisions backed by comprehensive customer data