Solving the Feedback Disconnect Problem

Solving the Feedback Disconnect Problem

Why Product Teams Miss Critical Customer Insights

The Current Reality:

  • Product teams miss 95% of feedback hidden in sales conversations
  • Manual tracking is inconsistent and subjective
  • Valuable context gets lost in translation
  • Feedback lives in scattered, siloed locations
  • Prioritization happens without complete customer data

With CallForge Automation:

  • Every product mention is captured automatically
  • Feedback is structured and categorized consistently
  • Original context remains intact for reference
  • All insights centralized in searchable Notion databases
  • Product decisions backed by comprehensive customer data