The Problem: Raw Call Data Isn't Actionable

Sales teams face critical challenges with unprocessed call transcripts:

• Manual transcript processing consumes 3-5 hours weekly per rep
• Unstructured data prevents systematic pattern recognition
• Missing context about speakers and companies limits insight value
• Disconnected systems create information silos between calls and CRM

The Solution: Automated Intelligence Pipeline

CallForge automatically transforms raw call data into structured intelligence by:

• Identifying and classifying all speakers (internal vs. customer)
• Enriching transcripts with Salesforce opportunity data
• Adding company intelligence via PeopleDataLabs
• Preparing clean, formatted data for AI analysis