Current Pain Points in Bug Management:

• Engineering teams waste valuable time manually reviewing and routing bugs
• Cross-functional bugs often get misrouted, causing delays and confusion
• Inconsistent categorization leads to some teams being overloaded
• Subject matter experts spend time sorting issues rather than fixing them
• New team members struggle to understand which bugs belong where

The Hidden Costs:

• Extended time-to-resolution for critical bugs
• Reduced developer productivity and satisfaction
• Missed deadlines due to bottlenecks in the triage process
• Inefficient resource allocation across engineering teams