How AI Bug Classification Works

How AI Bug Classification Works

Technical Overview of the Automated Workflow

The Workflow Process:

  1. Triggers when a new issue is created or updated in Linear
  2. Validates criteria (bug label, filled description, triage state)
  3. Sends bug details to GPT-4 with context about team responsibilities
  4. AI classifies the bug based on affected functionality and team expertise
  5. Updates the team assignment automatically in Linear
  6. Sends Slack notifications for exceptions requiring human review

Key Technical Components:

  • Linear integration for ticket management
  • OpenAI integration leveraging GPT-4's understanding of technical content
  • Customizable team descriptions for accurate classification
  • Error handling with Slack notifications for edge cases