How the Automation Works

How the Automation Works

Simple Workflow with Powerful Intelligence Behind It

Streamlined Process Flow:

  1. Emails requiring AI assistance are labeled (e.g., "AI")
  2. Workflow checks for labeled messages every minute
  3. Email content is sent to OpenAI Assistant
  4. Assistant generates contextually appropriate draft replies
  5. Response is formatted as HTML and encoded to RFC standard
  6. Draft is automatically attached to original Gmail thread
  7. The trigger label is removed to prevent workflow loops

Customization Options: Training the OpenAI Assistant with knowledge bases tailored to your business enables highly specific, accurate responses reflecting your company's voice, products, and policies.