
How the Automation Works
Simple Workflow with Powerful Intelligence Behind It
Streamlined Process Flow:
- Emails requiring AI assistance are labeled (e.g., "AI")
- Workflow checks for labeled messages every minute
- Email content is sent to OpenAI Assistant
- Assistant generates contextually appropriate draft replies
- Response is formatted as HTML and encoded to RFC standard
- Draft is automatically attached to original Gmail thread
- The trigger label is removed to prevent workflow loops
Customization Options: Training the OpenAI Assistant with knowledge bases tailored to your business enables highly specific, accurate responses reflecting your company's voice, products, and policies.