Technical Implementation Made Simple

This workflow operates through these streamlined steps:

1. Trigger: Dialpad webhook sends call data when a call disconnects
2. Processing: n8n workflow extracts key details (timestamps, duration, contact info)
3. Mapping: Data is formatted to match Syncro's API requirements
4. Creation: A ticket timer entry is automatically generated with precise timing
5. Documentation: Contact details and call context are added as notes

The entire process occurs in seconds, requiring zero manual intervention from your support staff. Implementation is straightforward with pre-configured nodes and detailed setup instructions.