Three Components, Zero Complexity:

1. Scheduled Trigger: Configurable cron schedule (default: daily at 16:30)

2. ZenDesk Query: Utilizes the powerful query assignee:none status<pending to instantly identify all new and open tickets without an assigned agent

3. Formatted Slack Notification: Sends a clean, organized list of unassigned tickets directly to your specified Slack channel, with clickable ticket IDs for immediate access

The result is a fully automated system that gives your team immediate visibility into unassigned tickets, all without requiring any manual intervention.