Operational Excellence Through Automation:

• 95% reduction in time spent reviewing aging ticket backlogs
• Consistent handling of all support issues regardless of queue volume
• Improved customer satisfaction through faster resolution of long-standing issues
• Enhanced knowledge utilization as AI leverages existing solutions in Notion and JIRA
• Real-time visibility into support bottlenecks through AI classification

ROI is typically achieved within 1-2 months as support capacity is immediately redirected to high-value activities.