The Automated Workflow Process:

1. Trigger: New ticket created in Zendesk activates the workflow via webhook
2. Creation: Workflow automatically generates a corresponding Jira issue
3. Linking: Jira issue key is stored in a custom Zendesk ticket field
4. Synchronization: New comments on the Zendesk ticket are pushed to the Jira issue
5. Continuity: The relationship persists throughout the ticket's lifecycle

Technical Requirements: Simple setup with webhook configuration in Zendesk, custom field creation, and connection to your Jira instance—no coding required.