Current Document Challenges:

• Time Consumption: Support agents spend 30-45 minutes searching through lengthy documents
• Inconsistent Answers: Different team members may interpret document sections differently
• Knowledge Barriers: Complex documents require specialized training to navigate
• Information Silos: Important context gets lost when documents are fragmented
• Scaling Issues: Document expertise doesn't scale as your organization grows

Real Business Impact: In document-intensive industries like financial services, healthcare, and technology, these challenges lead to significant productivity losses, compliance risks, and frustrating customer experiences. The problem compounds when dealing with technical documentation that contains crucial but hard-to-locate details.