Current Pain Points in Product Inquiry Handling:

• Sales representatives spend up to 70% of their time answering repetitive product questions
• Customers wait hours or days for responses, leading to 45% abandonment rates
• Inconsistent information from different staff creates customer confusion
• Limited availability outside business hours means missed global opportunities
• High inquiry volume prevents sales staff from focusing on high-value conversations

With products becoming more complex and customer expectations rising, manual response systems simply can't keep pace with demand while maintaining quality and consistency.

The solution transforms this broken process into an automated, intelligent system that satisfies customers and empowers your sales team.