Simple Yet Powerful Architecture:

1. Product Knowledge Base Creation

   • Your product catalog is imported via HTTP request
   • Text is automatically extracted and processed
   • Vector embeddings are created for intelligent searching

2. Customer Interaction Flow

   • WhatsApp trigger captures incoming customer messages
   • Customer's query is analyzed by AI agent
   • Vector search finds the most relevant product information
   • AI generates natural, conversational response
   • Answer is immediately sent back via WhatsApp

All this happens in seconds, creating a seamless customer experience while leveraging the familiar WhatsApp interface your customers already use daily.