How CallForge Works

How CallForge Works

A Five-Step Process for Intelligent Call Analysis

The Technical Workflow:

  1. Extract - Pull call recordings, metadata, and meeting details from Gong.io API
  2. Deduplicate - Query Notion database to prevent processing already analyzed calls
  3. Enrich - Fetch product integration details from Google Sheets and competitor insights from Notion
  4. Prepare - Clean and structure transcripts for optimal AI processing
  5. Process - Send enriched data to an AI workflow for comprehensive summarization

This systematic approach ensures consistent, context-rich call analysis with minimal manual intervention, transforming raw call data into actionable business intelligence.