How CallForge Transforms Call Processing
End-to-End Automation for Gong.io Call Intelligence
CallForge Workflow: Technical Overview
Automatic Capture: Detects new Gong calls and retrieves metadata, summaries, and participant details
Deduplication Logic: Checks against Notion database to prevent duplicate processing
Structured Data Creation: Creates parent records with call details, linking to Salesforce opportunities
Resilient Processing: Ensures calls are processed sequentially with retry capabilities if API limits are hit
AI Analysis Integration: Routes calls to AI processors for deep insights extraction
Real-Time Notifications: Sends Slack alerts for processing status and completion