Inside the CallForge Intelligence Engine

Inside the CallForge Intelligence Engine

How AI Transforms Raw Transcripts into Actionable Intelligence

The Intelligence Extraction Process

  1. Data Retrieval & Normalization

    • Retrieves Gong call transcripts and metadata
    • Normalizes data for optimal AI processing
  2. Multi-Agent AI Analysis

    • Sales Agent extracts objections, use cases, and next steps
    • Marketing Agent identifies themes and content opportunities
    • Product Agent captures feature requests and feedback
  3. Structured Data Storage & Distribution

    • Organizes insights in predefined Notion databases
    • Syncs sales-relevant data to Salesforce
    • Sends targeted notifications via Slack