Current Customer Support Challenges:

• Support agents waste valuable time researching answers to technical questions
• Response times suffer dramatically, frustrating customers and agents alike
• Manual knowledge base searches and expert consultations create bottlenecks
• Agents lack reasoning capabilities to solve complex problems efficiently
• Context switching between information sources reduces productivity by up to 40%
• Knowledge gaps between junior and senior staff create inconsistent experiences

The Real Cost: Beyond customer dissatisfaction, these inefficiencies translate to significant operational costs. Support teams struggle to scale, expertise becomes siloed, and resolution times extend from minutes to hours or days. This workflow directly addresses these pain points by bringing advanced AI reasoning capabilities to your support processes.