Technical Overview: Simple Yet Powerful

This n8n workflow seamlessly creates tickets in Freshdesk with minimal setup:

1. Data Collection: Captures customer issue data from multiple sources
2. Standardization: Formats information according to ticket requirements
3. Creation: Automatically generates properly categorized tickets in Freshdesk
4. Assignment: Routes tickets to appropriate agents based on predefined rules

The workflow requires only Freshdesk credentials and basic configuration to match your ticketing requirements. As a beginner-friendly solution, it offers a perfect starting point for teams new to automation.