Key Benefits

• 95% reduction in time spent on call documentation
• 100% capture rate for all support interactions
• Improved billing accuracy with complete activity records
• Faster response times as technicians focus on solutions
• Enhanced reporting through comprehensive call logging

ROI Timeline

With a typical implementation time of just 1-2 hours, most MSPs see complete return on investment within the first week based on time savings alone, not counting the additional revenue from properly documented billable time.