Current Pain Points

• Technicians waste 5-10 minutes per call on manual ticket creation
• 30-40% of calls go undocumented when technicians are busy
• Inconsistent documentation leads to billing discrepancies
• Context switching between phone and ticketing systems causes errors
• Delays in ticket creation result in poor customer experience

The Solution

By automatically transforming every answered call into proper documentation, your team regains hours of productive time while capturing 100% of billable activities - directly impacting your service delivery and revenue.