Current Challenges in Call Analysis:

• Sales representatives spend 5-7 hours weekly reviewing recorded calls
• Important details and subtle client signals are frequently missed
• Analysis quality varies based on individual interpretation
• No standardized metrics to compare calls and track improvements
• Valuable upsell opportunities go undetected
• Patterns across multiple calls remain hidden

The Result: Teams operate on incomplete information, leading to lower conversion rates and missed revenue opportunities while wasting valuable time on manual review processes that could be automated.