1. Transcription with AssemblyAI

• Upload call recordings to storage (Supabase/Dropbox)
• AssemblyAI converts audio to text with speaker labels
• Webhook notifies system when transcription is complete

2. AI Analysis with OpenAI

• Transcription fed into OpenAI with custom JSON schema
• AI extracts client intent, interest score, objections, and upsell opportunities
• Analysis formatted according to business-defined metrics

3. Structured Storage in Supabase

• Both transcription and analysis stored in database
• Results immediately available for review and reporting
• Data structured for easy integration with dashboards