
How AI Bug Classification Works
Technical Overview of the Automated Workflow
The Workflow Process:
- Triggers when a new issue is created or updated in Linear
- Validates criteria (bug label, filled description, triage state)
- Sends bug details to GPT-4 with context about team responsibilities
- AI classifies the bug based on affected functionality and team expertise
- Updates the team assignment automatically in Linear
- Sends Slack notifications for exceptions requiring human review
Key Technical Components:
- Linear integration for ticket management
- OpenAI integration leveraging GPT-4's understanding of technical content
- Customizable team descriptions for accurate classification
- Error handling with Slack notifications for edge cases