How the Automation Works

How the Automation Works

Simple Setup with Powerful Integration Capabilities

Workflow Technical Overview:

  1. Webhook Trigger: Receives real-time notifications when Syncro ticket statuses change
  2. Status Evaluation: Determines if the ticket has been resolved or remains active
  3. Project Synchronization:
    • For resolved tickets → Archives the corresponding Clockify project
    • For active tickets → Ensures the Clockify project remains unarchived

Integration Requirements:

  • Syncro webhook configuration for ticket status changes
  • Clockify API credentials
  • n8n workflow platform (open-source/self-hosted option available)

Implementation Time: Typically less than 1 hour from setup to full operation