How the Automation Works

How the Automation Works

Technical Overview of the AI-Powered Insight Extraction

The Technical Flow:

  1. Trigger: Workflow activates when new AI-analyzed call data arrives
  2. Processing: System identifies product feedback, feature requests, and AI/ML mentions
  3. Categorization: Insights sorted by type, sentiment, and relevance
  4. Enrichment: Additional context added from customer and call metadata
  5. Storage: Structured data automatically populated in dedicated Notion databases

This process runs within minutes of call completion, ensuring insights are available while still relevant and actionable.