
How the Automation Works
Technical Overview of the AI-Powered Insight Extraction
The Technical Flow:
- Trigger: Workflow activates when new AI-analyzed call data arrives
- Processing: System identifies product feedback, feature requests, and AI/ML mentions
- Categorization: Insights sorted by type, sentiment, and relevance
- Enrichment: Additional context added from customer and call metadata
- Storage: Structured data automatically populated in dedicated Notion databases
This process runs within minutes of call completion, ensuring insights are available while still relevant and actionable.